DVP has a feature that allows users to print follow up thank you letters. It uses a per-defined format and words to print the letter. You can customize it to suite to your needs. Go to Tools -> Preferences -> Thank You Letter to customize the letter.

To change the words just edit, delete or add words as you like. You will also see tags like <firstname>, <lastname> etc. in the body of the letter. This is where the actual names appear at the time of printing. You can insert these tags (first name, last name, vehicle ) where ever you want in the letter. Place the cursor where you want to insert a tag, then click the corresponding button on the right side. For example if you want to insert first name of the customer click the First Name button. A tag <firstname> would be inserted at the cursor position. At the time of printing Digital Vehicle Plus will replace this tag with the first name of the customer. You don’t need to type the actual name of the customer. Similarly the tag <vehicle> will be replaced by make and model of the vehicle.

You can print this letter either from the quote window or from the bill of sale window.