Reminder Letters
You can print reminders for oil change or vehicle service. Every time you open customer management module the program will check for any vehicles that have oil change and/or service due in next 7 days. If there is any, a popup window will be displayed showing the number of vehicles and asking whether or not you want to print reminders. If you click yes then print reminder window will be displayed. It has three boxes. First one will display a list of VIN numbers (of only those vehicles whose oil change or service is due) . When you select a number from the list the other two boxes will display the corresponding vehicle and customer details.
You can select the vehicles to print reminders by checking the check boxes on the left side of the VIN numbers. Then click the print reminders button to print reminder letters. Letters will be printed for the selected (checked) vehicles only.
Mass Mail Letters
To print mass mail letters select Mail Outs – > Letters – > Print Mass Mail from the menu of the customer management window. A list of all customers will be displayed. Select the customers you want to send mail by checking the corresponding check boxes. Then click the print button to print letters.
Note: Before printing, customize your letters. Go to Mail Outs – > Letters – > Customize to type in the body of your letter.